We, at Ezi Ride, are subjected to protecting user data and information used for different purposes.
The objective of this document is to provide a clear understanding of the features and functionalities that require users to share their data in manual or automated ways.
The privacy policies mentioned in this document shall be applicable to all users using the application.
We, hereby, explain different terms on which we need access to sensitive user information.
This privacy document is categorized based on the below-mentioned terms:
“personal data” represents any data or information that is able to identify a natural person (for example, your name, email address, device IP Address, image, etc.) in confirmation of the GDPR policies.
“processing” demonstrates any operation, i.e., data transfer, collection, storage, disclosure, marketing, security, retention, deletion, correction, and restriction that occurred in the Ezi Ride mobile application.
“user” refers to anyone accessing, using, and availing of our services, including riders, drivers, renters, car rental providers, or any visitors.
“rider” is the user using the application to book a ride and initiate a journey.
“driver” is the app user submitting the vehicle number and other supportive documents to use the application for providing riding services and earning commercial benefits.
“renter” is any user who uses the mobile application to rent a vehicle for a certain period of time.
“car rental provider” is any user who rents out their car to a renter through the app.
Under the General Data Protection Regulation (GDPR) that concerns users from Australia, Ezi Ride Solutions LTD, with business address 239 Mccoombe St, Bungalow QLD 4870, Australia (herein as Ezi Ride), is your data controller. We are responsible for determining how your personal data is processed when you use our mobile application.
We collect personal data and other non-personal data under the following categories:
We automatically collect certain data when you visit, use or navigate our Site or App. Some of this data does not reveal your specific identity (like your Registration and Contact Data) but may include device and usage data, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, geolocation, data about how and when you use our Site or App and other technical data. We will also collect data about user transactions on our App.
Some data – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website or mobile app.
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain data about you from other sources, such as public databases, social media platforms, such as Facebook (when you sign up or log in via Facebook), as well as from other third parties. Examples of the data we receive from other sources include social media profile data (your name, gender, birthday, email, current city, state, and country, user identification numbers for your contacts, profile picture URL, and any other data that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
We process your data for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal data collected via our Site or App for a variety of business purposes described below. We process your data for these purposes in reliance on our legitimate business interests (“Business Purposes”); in order to enter into or perform a contract with you (“Contractual”); with your consent (“Consent”); and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the data we collect or obtain to:
We may use the personal data you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails (newsletters) at any time by following the unsubscribe instructions provided at the bottom of any email newsletter from us.
We only share and disclose your data in the following situations:
We use Google Maps for the purpose of providing location-based services.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use data about location in conjunction with data from other data providers.
If you choose to register or log in to our App using a social media account (such as Facebook), we may have access to certain data about you.
With Ezi Ride, users can register and log in using your Facebook social media account (and other social accounts that may be introduced later). Where you choose to do this, we will receive certain profile data about you from your Facebook provider. The profile data we receive may vary depending on the permissions you set on your Facebook account, but will often include your name, email address, friends list, profile picture, as well as other data you choose to make public.
Ezi Ride is not responsible for the safety of any data you share with third-party providers who advertise but are not affiliated with us.
HOW LONG DO WE KEEP YOUR DATA?
We will only keep or retain your data in our database for as long as it is necessary to perform our services, or for as long as you have an active account with us – unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
We aim to protect your data through a system of organizational and technical security measures.
Your data is processed from our location in Australia but may be transferred to third-party service providers in different locations.
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit personal data from or market to children under 18 years of age. By using our Site or App, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our Site or App. If we learn that personal data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at legal@EziRide.com.
You have the right to request to rectify your submitted personal data and request the deletion of certain data or your account to the extent permitted by applicable law. If you are using our Site and App from Australia, you have additional rights.
You have certain rights in relation to your use of our Site and App. You have the right to request to correct, rectify, or edit the personal data you have previously submitted to us. You also have the right to request the deletion of your data or your user account.
You may exercise these rights by going through your account profile area. Upon your request to terminate your account, we will deactivate or delete your account and data from our active databases. However, some data may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.
Here is the list of privacy rights every app user using Ezi Ride is subjected to pursue:
If we are relying on your consent to process your data, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.